What we do and how it works...
Consultancy requires a mix of many skills to deliver services and solutions to customers.
One of the primary skills is the ability to listen to customers and to understand their requirements.
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At JPY, consultancy services are available where an expert is required purely on a time-materials basis.
This may cover investigating a specific network problem, training on a product or process
for which no training course exists, installing a product or the provision of general or technical advice.
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Senior consultants are available at a fixed daily rate within a 50 mile radius of the centre of London.
Outside that radius there is an additional charge for travelling expenses and subsistence expenses.
Consultancy Rates...
Consultancy rates are as follows:
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Telephone consultancy and remote (off-site) access:
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£150 per hour or part hour during office hours (9am-5pm)
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£250 per hour or part hour outside of office hours
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On-site consultancy (during office hours):
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Half-day (up to 4 hours): £800
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Day (up to 8 hours): £1600
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For all visits, up to 2 hours of travelling time is provided at no additional cost. Beyond, 2 hours, travelling is charged at £50 per hour.
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For visits beyond a total of 5 hours travelling time or when more than one consecutive consultancy day is required, JPY reserves the right to charge for an overnight stay at a convenient 3 or 4 star hotel.
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Travel, accommodation and subsistence expenses charged at cost. Our travel mileage charge is £0.45 per mile from Surbiton. For overseas visits or visits beyond 200 miles from Surbiton, JPY will charge the lowest available public transport (air, train) fare.
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Any cancellation must be made 24 hours before scheduled consultancy. For notice less than this, JPY reserves the right to charge consultancy fee plus any expenses incurred.
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VAT will be added at the prevailing rate.
Terms and Conditions...
Consultancy is undertaken on the strict understanding that:
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It is permissible to connect a JPY computer to the customer's network.
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The customer has backed-up all data prior to any consultancy.
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Internet access is available on the customer's site.
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Unless otherwise agreed, consultancy is provided purely on a time/materials basis during normal working hours. There are no guarantees of the work that can be accomplished in the available time.